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Money Back Guarantee

Money Back Guarantee

100% Money Back or Exchange Guarantee

We have a 100% no quibble guarantee which is simply explained:

If you are not happy with any product within 6 months of purchase due to a fault we will either exchange your goods or give you a full refund if you prefer.

Terms & Conditions apply.

  • All product returns must be discussed with us before they are sent.
  • Return the goods in all relevant packaging.
  • Include a note in the package which clearly states your order number.
  • Also include your full contact details so we can be in contact with you.
  • State your reason for returning the goods.
  • Also note down if you would prefer an exchange or a refund.

The address for returns is:

Returns Department


61 East Barnet Road

Barnet, Herts