We'll make sure you pay a price that can't be beaten.
We constantly monitor our prices against our competitors to ensure you're getting the best deal as we are committed to offering you the best possible prices. However, if you buy products from us and then buy the same product cheaper elsewhere, within 7 days of purchase, we can action a Price Match Promise, by refunding you 100% of the difference, so you are always guaranteed to pay the lowest price.
How to Claim Your Price Match
Making a claim is quick and easy! Simply contact us with the following details:
- Your Order ID, Full Name and Email Address
- The Product Code of the item you bought cheaper on a competitor's website
- The website address of the competitor’s website where you bought the product cheaper
- Proof of your purchase from the competitor
To claim against our Price Promise Guarantee simply call us on 020 8216 5571 or email us.
Why Shop with Us?
With our Price Match Guarantee, you can shop with confidence, knowing you're always getting the best deal. If you find a better price, we've got you covered!
Terms & Conditions
Our Price Match Guarantee applies to:
- Products from VAT-registered UK mainland sites
- Identical items that are in stock and available for immediate dispatch
Exclusions:
- Clearance items, special promotions, contract pricing, or multi-buy discounts
- Offers that are not part of an everyday price (e.g., free gifts, flash sales, limited-time promotions)
Subject to terms and conditions. Cannot be used in conjunction with any other offers or promotions.
Privacy Assurance: Your personal details are safe with us. We will not store your data or use it for marketing purposes. Read our full privacy policy.