100% GUARANTEE RETURNS POLICY
FAULTY GOODS
Faulty goods are a rarity at Ink’N’TonerUK because product quality and customer service is just as important to us as low prices.
However, we are human and so….....
You can return faulty goods for an exchange at any time throughout the life of your cartridge.
If any product develops a defect you can return it Freepost and we will exchange and return it to you.
If you wish you can stipulate that you require a full refund.
Please send your goods with a note explaining the problem and your contact details along with your e–mail address and if possible also enclose an example copy of how the cartridge is printing. Please click the button below to print your Freepost returns label.
You can return faulty goods for an exchange at any time throughout the life of your cartridge.
If any product develops a defect you can return it Freepost and we will exchange and return it to you.
If you wish you can stipulate that you require a full refund.
Please send your goods with a note explaining the problem and your contact details along with your e–mail address and if possible also enclose an example copy of how the cartridge is printing. Please click the button below to print your Freepost returns label.
UNWANTED GOODS
If you have purchased an incorrect item or you simply no longer need it, you can return it for an exchange within 30 days of purchase.
All we ask is that the goods are returned to us unopened and in a re–saleable condition.
Terms & conditions apply. Printers, however, cannot be returned as our suppliers do not accept returns of these products.
Please send your goods with a note explaining your requirements and your contact details along with your e–mail address to the following address:
Please send your goods with a note explaining your requirements and your contact details along with your e–mail address to the following address:
INK N TONER UK – UNWANTED GOODS DEPARTMENT
61 EAST BARNET ROAD
BARNET
HERTS
EN4 8RN
Please Note: All returns must be pre-authorised by us. Packages returned without our pre–authorisation will be refused. Terms & conditions apply.
Please read our Terms & Conditions. The link is located at the bottom of any page.
We cannot be held liable for items that are lost in the post so we recommend that you ask your Post Office for a Proof of Posting certificate.
We reserve the right to apply a re-stocking fee in certain circumstances. Please enquire for details.
Any goods returned using our freepost program address will be passed into our recycling scheme and will not be eligible for a refund or replacement.
